Customer Services

Customer Services


Virsa Collection maintains high level SSL encryption technology which gives you complete confidence to order online. Once your order is placed we will send you a confirmation email, sales receipt and details regarding delivery.

If you want to place order or send an inquiry by e-mail please use the contact us page making sure you give us some essential details such as your full name, email address, contact telephone number, our product number and item details.

Once we receive your details we will contact you to confirm availability of item(s), process payment and arrange delivery.

Your information will be kept securely and subject to our privacy policy.

Payment methods & Timings

We accept Paypal, Visa, MasterCard through our secure online payment facility on this website.

Please remember to add the delivery charge in the total. In the majority of cases your goods will be dispatched within a 15 days of receipt of your order and due to this your card will be charged at the time of placing your order. In the case that the stock is not immediately available this may take 25 days. I that case your card will still be charged at the time of placing the order. Should this cause a problem for you, please feel free to contact us by email and we will be happy to discuss your specific requirements.


Delivery & Charges

The great thing about shopping at Virsa Collection is that most products are available from our warehouse for delivery as soon as possible, but allows within 7-14 days. With non available goods or any exception due to the nature of the goods, delivery could take up to 4 weeks in which instances we will contact you with more accurate timescales. If you need an item for a specific deadline please lets us know and we will try and meet your requirements.

We regret that postage & packaging are direct costs and cannot be refunded in all circumstances. If the return is required as a result of our error, we will be happily refund both the outbound & the return postage charges. In all other circumstances, the cost of return postage and the original postage charge are both non-refundable. But if you've already received delivery of your items, we will deduct a $60 collection charge to come and collect them. Refunds will only be processed once the items have been collected. All returns must be made within 07 days. Your statutory rights are unaffected.

At Virsa Collection we believe that value for money is very important and price our products accordingly. We offer Flat rate shipping all around the world i.e. $9.19


Privacy Policy

Virsa Collection collects personal information from you through the use of the contact us, and registration forms and each time you e-mail us your details. We may use this personal information to provide you with further information about the products and services we offer provide you with a more personalized service, Conduct market research Run competitions and promotions. We do not sell rent or pass on any information to any third party of any kind. We have complete control of all personal information gathered and it is held in a secure location.

Dimensions & Colors

All dimensions are shown in length, width, height order in inches and due to the handmade nature of our products all measurements are approximate. We cannot guarantee that the color reproduction is an exact match with the items portrayed. Monitor, graphics card and lighting conditions mean that slight variations may occur.


Our Vision

“Quality services & products ensure customer satisfaction” Virsa Collection comes with a vision to provide quality handmade products to their valuable shoppers which ensures complete customer satisfaction. We are sincere, cooperative, professional, responsible and reliable, and we are committed to best after sales support. Along with Fare sales, we also promote the artisans from different areas and urge to develop them along with us. We believe that they are the most important part of our “Virsa”.

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